★★★★★
They are very professional, took my car and returned it back on time, they checked all the mechanical aspects of the car and advised on some replacements. Mr. Mohammad Saheer was the adviser, he was so helpful.
Ford Explorer Service · Dubai
Ford Explorer service in Dubai, from AED 650.
Mobil fully synthetic oil, a full inspection, and on all-wheel-drive models a look at the power transfer unit, the one driveline part most owners never service. That check costs nothing and it is among the most valuable things we do on this vehicle. 6 month warranty.
Minor service
From AED 650
Driveline check
Included
Across Dubai
Pickup & Drop-off Available
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Bank Instalments
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Mobil oil
Mobil fully synthetic, every service
All engines
V6, EcoBoost and hybrid
How it works
Serviced and back, same day
Book a slot, tell us the engine and whether it is all-wheel drive, and collect it the same day in most cases.
01
Tell us the engine and drivetrain
The engine and the year, and whether it is all-wheel drive. On an Explorer that decides the cooling inspection and whether there is a power transfer unit to service.
App or web
02
We collect or you drop in
Al Quoz, Umm Ramool or Wadi Al Amardi, or collection from across Dubai. The service price is fixed before the vehicle arrives.
Fixed price
03
Serviced and inspected
Mobil fully synthetic oil, a new oil filter, fluids topped up, coolant level recorded, oil condition inspected and on AWD models the power transfer unit checked.
Same day
Pricing
Explorer service prices in Dubai
Tier-2 SUV rates. The driveline and cooling items are listed separately because on this vehicle they are the ones worth planning for.
Most popular
Minor service
Every 5,000 to 10,000 km or 6 months, whichever comes first
Explorer minor service
From AED 650
Oil change only
From AED 300
Major service
Every 30,000 to 40,000 km or 2 years. Adds filters, plugs and wipers
Explorer major service
AED 1250
Spark plug replacement
AED 225
Driveline & cooling
Where this vehicle needs attention rather than assumption
Power transfer unit oil change
From AED 375
Gearbox fluid change
From AED 400
Gearbox fluid with filter
From AED 600
Radiator flush & refill
AED 225
Wheel alignment
AED 200
A/C gas top-up
AED 150
- Mobil fully synthetic oil and a new oil filter on every service, minor or major
- Power transfer unit fluid checked on all-wheel-drive models, not assumed sealed for life
- 6 month service warranty on the work, as standard
Book an Explorer service
Hearing a whine that rises with road speed? Tell us when you book.
Related services
Everything else your Explorer needs
Workshop-based for anything needing a lift.
Explorer repair
Cooling, PTU, gearbox and AC
Workshop
Instant oil change
Just the oil, same visit
Same visit
Battery replacement
Tested and replaced where the car is parked
Doorstep
AC gas top-up
Where the system still holds pressure
Workshop
Brake pad replacement
Measured in millimetres, not guessed
Workshop
All Ford models
Edge, Expedition, Mustang and the rest
Brand page
Coverage
Explorer servicing across Dubai
Workshops in Al Quoz, Umm Ramool and Wadi Al Amardi, with collection across the city if you would rather not drive in.
Al Quoz
workshop
Umm Ramool
workshop
Wadi Al Amardi
workshop
Business Bay
collection
Dubai Marina
collection
JVC
collection
Mirdif
collection
Al Barsha
collection
Workshop-based, with collection from most of Dubai. Tell us whether yours is all-wheel drive and which engine, because the driveline service differs.
What customers say
4.4
★★★★★
Across 11,600+ reviews on Google and the MySyara app
★★★★★
One of the finest services I have seen from a car garage. They are so professional. Amazing work, thank you so much.
★★★★★
Loved every single bit. Right from the pick up to drop off, everything was well coordinated and handled professionally. I would recommend everyone to give their service a go.
A minor service is AED 650 and a major service AED 1250, which are tier-2 SUV rates. A power transfer unit oil change is from AED 375, gearbox fluid from AED 400 or AED 600 with the filter, a radiator flush AED 225, wheel alignment AED 200 and spark plugs AED 225.
On all-wheel-drive Explorers the power transfer unit, or PTU, sits bolted to the transaxle and sends drive to the rear wheels. It holds a small amount of fluid, runs hot, and for years was widely treated as sealed for life, so a great many were never serviced. That is the problem. The fluid degrades with heat, and on this layout the PTU shares a seal interface with the transmission, so a neglected PTU is one of the recognised ways a relatively small component can lead to a far larger repair. Changing the fluid is inexpensive insurance, which is why we check it.
On an all-wheel-drive Explorer it is worth having looked at rather than ignoring. A noise that tracks road speed rather than engine revs points at the driveline, and on this vehicle the PTU and the rear drive components are the usual candidates. It does not always mean a failure, but it is the sort of symptom best investigated while the fix is still fluid and a bearing rather than a unit. Mention it when you book so we listen for it specifically.
The naturally aspirated 3.5 V6 shares the engine family in which the water pump sits behind the front timing cover, driven by the timing chain, so failed seals can route coolant toward the oil rather than onto the ground. Our Ford Edge pages cover that failure in full. On the Explorer we record the coolant level at every visit and inspect the oil condition for the same reason, and the EcoBoost and hybrid engines have their own cooling layouts that we inspect accordingly. Tell us the engine so we check the right thing.
Mobil fully synthetic engine oil, an oil filter replacement, air and cabin filter cleaning, all fluids topped up, a multi-point inspection, the coolant level recorded, oil condition inspected and on AWD models the power transfer unit checked. Usually back the same day with a 6 month service warranty.
Every 5,000 to 10,000 km or 6 months, whichever comes first, and we would use the shorter end here. This is a heavy three-row SUV that spends time idling in 45°C traffic, which is when a cooling system has the least airflow to shed heat, when the oil works hardest, and when the driveline fluids take the most punishment.
Yes, provided the oil meets the right specification, the parts are genuine or quality-equivalent, the schedule is kept and the work is recorded. On an Explorer we would add two things worth keeping: the coolant level readings and a note of when the power transfer unit fluid was last changed. Both are exactly what a careful buyer should want to see, and most sellers will not have them.
Ready to book
Book an Explorer service in Dubai
Minor AED 650, major AED 1250, fixed before you book. Mobil synthetic oil, coolant level recorded and the power transfer unit checked on AWD models.
Fixed price upfront. Anything the inspection finds is quoted, never assumed.
The driveline part most Explorer owners have never serviced
Most of this service is what you would expect: oil, filters, fluids, brakes, tyres, a proper inspection. Useful, unremarkable.
On an all-wheel-drive Explorer there is one extra check that earns its place, and it takes almost no time.
It is the power transfer unit, the PTU.
Here is what it is. On the all-wheel-drive layout used across the 2011 to 2019 Explorers, drive reaches the rear wheels through a small unit bolted to the side of the transaxle. It holds only a modest amount of fluid, it sits in a hot part of the engine bay, and for years it was widely regarded as sealed for life.
That last point is the whole problem. A part nobody is told to service is a part nobody services.
The fluid in the PTU degrades with heat, and Dubai supplies heat in quantity. As it breaks down it stops protecting the bearings and seals inside the unit. The early warning is usually a whine that rises with road speed rather than with engine revs.
What makes this worth a paragraph rather than a footnote is where the unit sits. The PTU shares a seal interface with the transmission, so a neglected PTU is one of the recognised ways a relatively small, cheap component can lead toward a far larger repair. That is the cascade worth heading off.
Which is why we treat it as a serviceable item
A power transfer unit oil change is from AED 375. Against what it protects, that is inexpensive insurance, and it is the single most Explorer-specific thing on this page.
So we check it as part of an all-wheel-drive Explorer service rather than assuming the factory fluid is fine forever. If the fluid is dark and tired we will tell you, show you, and quote the change before doing anything. If it is fine, you will hear that too.
Tell us when you book whether yours is all-wheel drive, because a front-wheel-drive Explorer does not have this unit and the check does not apply.
The water pump, which the Edge pages own
There is a second cooling concern worth naming, briefly, because it belongs to the engine family rather than the model.
The naturally aspirated 3.5 V6 is part of the engine range in which the water pump sits behind the front timing cover, driven by the timing chain. When its seals fail, coolant can travel toward the engine oil rather than onto the ground, which turns the oil a milky brown and does real damage.
Our Ford Edge pages explain that failure in full, because the Edge made it well known in the UAE. On the Explorer the practical response is the same and it costs nothing: we record the coolant level at every visit so a slow loss shows up as a trend, and we inspect the oil condition rather than only its level.
The EcoBoost turbocharged engines and the 2020-onward hybrid have their own cooling layouts, which is the other reason we ask which engine you have rather than treating every Explorer the same.
Tier 2, and what the service covers
A minor service is AED 650 and a major AED 1250. Tier-2 SUV rates sit above a Japanese crossover and well below the German tier-3 cars.
The minor service: Mobil fully synthetic oil, a new oil filter, cleaning of the air and cabin filters, all fluids topped up, a multi-point inspection, the coolant level recorded, the oil condition inspected, and on all-wheel-drive models the power transfer unit checked.
A major service replaces rather than cleans: air filter, cabin filter, spark plugs and wiper blades. AED 1250.
On the interval, the shorter end is usually right. This is a heavy three-row SUV that spends time idling in 45°C traffic, which is precisely when a cooling system has the least airflow available, when the oil is working hardest, and when the driveline fluids take the most heat.
The two generations are different vehicles underneath
It is worth knowing which Explorer you have, because the mechanical layout changed completely.
The 2011 to 2019 Explorer is a transverse, front-wheel-drive-based platform, with the power transfer unit described above on all-wheel-drive versions. This is the generation where the PTU and the V6 cooling layout are the items to keep in mind.
The 2020-onward Explorer returned to a rear-wheel-drive-based layout with a longitudinal engine and a ten-speed automatic, so its driveline behaves differently and its service needs shift accordingly.
Telling us the year takes a second and means we inspect the vehicle you actually own rather than a generic Explorer.
The fluids that fall off the schedule
Two things that quietly drop off once a vehicle leaves the dealer network, both cheap relative to what they protect.
Gearbox fluid, from AED 400 or AED 600 with the filter. If you have noticed any shudder or hesitation during gear changes, mention it, because that belongs on the repair page rather than being written off as character.
Power transfer unit oil from AED 375 on all-wheel-drive models, for the reasons set out above. Of everything on this list, it is the item most likely to have never been touched.
Coolant condition is checked every visit and a flush is AED 225, which on this vehicle is among the better value items on the list.
One note on resale
Keep two things alongside the service stamps: the coolant level readings and a note of when the PTU fluid was last changed.
On an Explorer those are the two records that speak to the failures that actually cost money, and almost no private seller will have them. A documented history that shows the coolant held steady and the driveline fluid was maintained is exactly what a careful buyer should ask for.
Anything the inspection finds comes with a price. If it is a repair rather than maintenance, it is quoted separately and you decide.
Explorer servicing in other emirates
- Workshop + collectionDubaiYou are here
- WorkshopAbu DhabiDrop the car at the workshop
- WorkshopSharjahDrop the car at the workshop
- WorkshopAjmanDrop the car at the workshop
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